Refund policy
Returns guaranteed*
Every watch is backed by our return guarantee. If a watch does not match its listing description or is not authentic, you can return it and we will refund you in full.
How to return
- Email williamsburgwatchesllc@gmail.com with your order number within 7 days of delivery, before sending anything. We will reply with return instructions.
- Ship the watch back insured, with signature on delivery, using the instructions we provide.
Condition of returns
The watch must come back in the same condition it was delivered, with every item that was included (box, papers, card, links, tags and protective stickers). Watches that have been resized, serviced, polished, engraved or otherwise altered cannot be accepted.
Refunds
Once the watch is received and inspected, we refund the full amount to your original payment method.
*Watches must be in the same condition as received. If watch does not meet listing description or authenticity, return is guaranteed within a 7-day window. Funds fully refunded after inspection.