ID Verification

To protect our customers and every watch we sell, orders paid by credit or debit card require a quick identity check before they ship. This keeps stolen cards from being used in your name and lets us ship high-value pieces with confidence.

Paying with PayPal? No ID is needed. PayPal orders ship without any extra steps.

US cards only. We accept credit and debit cards issued in the United States only, and we ship to US addresses only. Orders paid with a card issued outside the US are cancelled before any charge is made.

How it works for card orders

1. Place your order as normal. Your card is authorized at checkout, but you are not charged until your order is verified and ready to ship.
2. Check your inbox. We will email you from williamsburgwatchesllc@gmail.com, usually within a few hours.
3. Reply with a photo of your ID. A valid government-issued photo ID (driver's license, state ID or passport). The name must match the name on your order and card. A selfie holding the ID is optional but speeds things up.
4. We confirm, charge and ship. Once verified, we charge your card and ship your watch with free insured express shipping.

Returning customers who have already been verified won't be asked again.

Your privacy

Your ID is used only to confirm your identity for your order and to protect against fraudulent payment disputes. We never share it. We keep the image securely on file for 30 days after your order is verified, then permanently delete it. You may cover your ID number and anything other than your name, photo, date of birth and address.

If you can't verify

If we don't hear back within 5 days, we will cancel the order and release the hold on your card. You will not be charged.

Questions? Email williamsburgwatchesllc@gmail.com.